Business Technology Advisors

UCAAS INC has been instrumental in analyzing our needs, shaping desired outcomes, and designing multiple solutions that fit the multiple services that we needed. Our Advisor did the heavy-lifting in recommending and negotiating cost-effective and feature-rich solutions from and reliable providers. Our Cybersecurity, cloud phone system, SD-WAN, and High-Speed Fiber Connectivity needs for all of our sites across the U.S. were professionally handled. For the past 8 years, our UCAAS INC. Advisor has been an additional resource to our IT and Operations teams and has been fully engaged and has co-managed projects, and vendor matters. Recently we needed a cost-effective Cybersecurity solution to protect against email phishing and endpoint device protection. He researched and recommended a vendor that provided many more security features under one consolidated platform for a very reasonable cost. Our IT Manager is very satisfied with this service, and I am very satisfied with UCAAS INC. Our next project is migrating to Microsoft Teams phone system, and we will utilize UCAAS INC. to assist us.

Medy at UCAAS INC has been my go-to advisor for all of our business technology questions and needs. When we needed to replace our aging phone system, he guided us towards a cloud UC solution that would allow us to connect and centralize multiple offices and even remote users under one seamless platform. He attended every meeting with our operations manager until the projects were completed. When I needed to deploy service for a user at a remote office very quickly, he worked with the provider to creatively provide a soft phone solution right away. The benefits of using a Trusted Advisor like Medy is that I don’t have to know all the technologies, I won’t have to talk and negotiate with multiple suppliers, I can always escalate matters to him if needed, and he gets me better pricing.

Seven years ago, when we were unhappy with our phone provider, our UCAAS INC. advisor was able to go his network of multiple providers and select the ones that could meet our needs. He then qualified the best for our needs and scheduled presentations, demos and free trials. We had specific needs with regards to call routing for each of our locations, our agents, as well as soft phones and back-office integrations. His recommended provider was able to address all the requirements and do a proof-of-concept. I know that whenever I need a business technology solution or require information, my UCAAS INC. advisor will be available to assist.

We are a non-profit organization with 800 users. We needed to enable remote workers, and our Cisco system could not do it reliably.  UCAAS INC. helped us capitalize on our Microsoft investment and migrate us to a MS Teams Voice solution, along with SMS, virtual faxing, and external paging.  The benefit of using UCASS INC as our business technology advisor is that they identify the best solution and oversee everything from start to finish and we can count on them as a trusted partner.

I run six dental offices and don’t really have time to learn about all different technology solutions, locate the best vendors and talk to multiple sales reps. Having a trusted technology partner by my side is very valuable to me. We have always relied on UCAAS INC. for our office technology needs. My advisor is currently managing a cloud migration solution for us and I'm happy that he's by our side!

I am a very busy IT Manager for a multi-national transportation company and always stretched too thin. I needed to implement a better email phishing and EDR solution quickly., but I dreaded contacting multiple companies and talking to multiple people. I reached out to UCAAS INC, who had assisted us with our Cloud phone system, Internet and SD-WAN in the past. They did a thorough needs analysis, budget evaluation and did all the heavy lifting to source and select top three providers for our needs. It is no brainer to use a trusted advisor like UCAAS INC instead of going direct.